NATIONAL DELIVERIES

Ascot Beds and Furniture will deliver your order to your home or office at most locations within the Republic of South Africa. Delivery to locations regarded by the courier company as remote or a security risk will be rejected and refunded.

For further convenience to our customers, Ascot Beds and Furniture also provides a “click and collect” service, which allows the user/customer to order and pay for product(s) online and allow for personal pick-up of the product(s) at the Ascot Beds and Furniture retail store in Dreyfuss Street in Steeldale, Johannesburg.

 

DELIVERY SERVICES

Ascot Beds and Furniture uses a trusted, recognised and professional courier company for the shipping and delivery of your parcel to ensure you get it on time. Once we’ve received your order, we’ll send you an e-mail/sms with tracking details. If in doubt, contact us at sales@ascot.co.za

Courier companies do not deliver to P.O. Boxes or the post office, please provide the following information when requested at checkout:

  • Contact Name and Number
  • Street Address and Street Address (If complex Name of Complex and Unit number)
  • City/Town
  • Postal Code

Please note that Ascot Beds and Furniture cannot refund any product(s) which were not delivered due to an incorrect address.

 

DELIVERY SERVICES, DELIVERY TIMELINES AND DELIVERY RATES

The following delivery options with associated rates are provided with our courier services:

  • Gauteng Delivery -R300
  • Main Cities – Cape Town, Durban, Port Elizabeth, Bloemfontein, East London – R600
  • Smaller Town – Delivery fee on request

 Please Note:

  • The courier company only delivers during normal working hours so please ensure a person will be home during working hours to receive your parcel or otherwise use your Work Address.
  • Delivery to remote areas, plots, farms, mines, power stations, etc. and special deliveries to embassies, government departments, etc. will carry additional surcharges.
  • Delivery times may differ due to COVID-19.

 

 “CLICK & COLLECT” SERVICES

For further convenience to our customers, Ascot Beds and Furniture also provides a “Click & Collect” service which allows the user/customer to order and pay for product(s) online and allow for personal pick-up of the product(s) at the Ascot Beds and Furniture retail store in Steeldale within one workday. The address of the store is:
 
Ascot Beds and Furniture Warehouse
7-11 Dreyfuss Street
Steeldale
Johannesburg
011 623 2333

Please Note:

  • The user/customer will be required to print a copy of the completed order, as received with the order placement, as well as a confirmation email which will be sent by Ascot Beds and Furniture to the user/customer once the order is ready for collection at the retail store.
  • The user/customer will be required to present both the order and confirmation email to the retail store sales manager for collection.
  • The user/customer will be required to provide proof of identity (ID/Drivers card) and to sign a receipt at handover of the product(s).

Any responsibility of Ascot Beds and Furniture is passed onto the customer/user upon handover of the product(s) to the person which presented the purchase order and the confirmation email and Ascot Beds and Furniture is not responsible for any loss or unauthorised use of the products(s) once handover has taken place. 

 

 IMPORTANT POINTS

  • Any responsibility of Ascot Beds and Furniture is passed onto the customer/use upon delivery to the address provided and Ascot Beds and Furniture is not responsible for any loss or unauthorised use of the products(s) once delivery has taken place. 
  • Orders placed after 14:00 on Working Days will be shipped within 3 working days.
  • Delivery times specified above may not be applicable if there are unforeseen complications.
  • Orders are only shipped during Weekdays and Working Days.
  • Orders placed after Friday 14:00 will be processed on Monday morning (Should that Monday not fall on a Public Holiday).