HOD – Assessment Design Testimonial

Dear Deon

My mother (Mrs Margaret Mulgrew) recently bought some items from your store and we’d just like to express our sincere appreciation to Gerald.

He was so friendly, pleasant and helpful, and always ‘went the extra mile’, from day one, and even when the goods had been delivered and my mother found to her dismay that the three-quarter bed was actually too big for her small new bedroom in the little retirement cottage, he was able to get an exchange arranged, and even personally delivered and installed the replacement base to her on the same day that she moved in (with a borrowed mattress, as her replacement Sealy mattress in the single size, was not yet available) so that she would not have to sleep on the floor. (My mother is 85 …)

I will always consider Ascot for my furniture needs because of Gerald’s above-average customer skills and pleasant manner and will recommend the store to family and friends for the same reason.

PS your products are not bad either!

Have a good day / evening

Kind regards

Jeannette Campbell
HOD – Assessment Design

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